Return and refund

How does it go if I am not satisfied with my product?

We offer a 100% "satisfied or reimbursed" warranty!

If, for any reason, the product is not suitable for your expectations, you can send it back to us within 14 days after receipt and we fully refund the amount of the item as soon as it has arrived at this Address:

Lilibillule / Homedic
3, allée Pierre PRUAL
93300 Aubervilliers

However, all returned products must be not used, complete and in perfect condition. Return costs naturally remain at your expense and proof of postage must be sent to us by e-mail as proof of delivery.